Service guide

Product care  

For a practical guide on how to best look after your luxury rugs, please refer to our maintenance guidelines. This includes care for the most common stains and corresponding remedies.

After a few years, a deep clean may be necessary depending on frequent usage. 

Should you have any questions regarding how to clean your rug, please contact us and we will be happy to help.

Learn more about how to look after your luxury rug in our maintenance guidelines.


All rugs are carefully packed in suitably protective packaging, ensuring safe transport from our doors to yours. 


We offer International delivery on all our products.